Washington, D.C., Position Overview The Events Specialist supports the planning, coordination, and execution of the Council’s diverse portfolio of programs, conferences, and special events. This role plays a key part in ensuring every member interaction reflects PAC’s Standards of Excellence — combining operational precision with a focus on service, quality, and engagement. Key Responsibilities Event Coordination & Logistics • Support planning and logistics for the Council’s 100+ annual events and programs. • Manage vendor communication and coordination. • Oversee registration processes for virtual and in-person events, attendee communications, and tracking. • Provide on-site support for events, ensuring seamless setup and member experience. • Assist with event budget tracking, invoicing, and reporting. Member Engagement & Service • Serve as a primary point of contact for attendee and speaker inquiries. • Coordinate pre- and post-event communications and materials. • Support event surveys and compile feedback to inform continuous improvement. • Collaborate with internal teams to ensure a unified and consistent member experience. Operational & Technical Support • Maintain event content across digital platforms, including the PAC website and registration systems. • Assist in managing event technology, including streaming and hybrid setups. • Set up and maintain events in the databases and ensure data accuracy. • Support evaluation, reporting, and metrics tracking. • Provide administrative support for catering, printing materials, shipping materials, etc.  Required Qualifications Bachelor’s degree in Business, Hospitality, Communications, or related field. • 2–4 years of experience in event coordination or operations. • Experience in associations, nonprofits, or member-serving environments preferred. • Proficiency with event management software and CRM systems.   Preferred Qualifications Event management certification (CMP, DES, or equivalent). • Experience managing hybrid or virtual events. • Familiarity with analytics and reporting tools. Core Competencies Event Coordination: Strong ability to manage logistics and timelines. • Member Service Orientation: Dedicated to providing positive, professional interactions. • Collaboration: Works effectively within and across teams. • Problem Solving: Resourceful and solutions-oriented under pressure. • Technical Proficiency: Comfortable using event and registration technology. • Attention to Detail: Maintains accuracy in communications, records, and execution.   Position Attributes • Mission-Driven – Passionate about advancing the Council’s mission through quality member experiences. • Detail-Oriented – Ensures accuracy and consistency in all event deliverables. • Collaborative – Works seamlessly with colleagues and partners. • Positive & Professional – Represents PAC with warmth and professionalism. • Adaptable – Thrives in fast-paced, dynamic event environments.

Washington, DC, and Remote, Meetings Manager AUPHA (Association of University Programs in Health Administration), a professional healthcare educational association located in downtown Washington, DC, seeks a proactive Meetings Manager with keen attention to detail, strong organizational skills, excellent verbal and written communication skills, and a sense of urgency about responding to inquiries from colleagues and members alike.  Since its inception in 1948, AUPHA has supported academic faculty in health administration and healthcare management programs. A full history of AUPHA can be accessed here . Today, AUPHA serves as the voice of academic healthcare management, providing significant benefits to its over 250 Full and Associate program members .   Overview of Position: Under the leadership of the Executive Vice President and Chief Operations Officer, with support from the Senior Director for Education and Professional Development, the Meetings Manager is responsible for operational tasks and member communication related to AUPHA meetings and external events. The Manager will use their strong organizational skills, attention to detail, and worst-case scenario planning to successfully manage the logistics of AUPHA events, including the Annual Meeting, the Academic Program and Practitioner Workshop, the HIMSS Academic Forum, Art of Teaching Institute and Leadership Academy courses, AUPHA webinars, and more. The Manager establishes and maintains effective working relationships with staff, leaders, Board members, volunteers, and the broad and diverse AUPHA membership by prioritizing responsiveness to inquiries and excellent customer service. The Manager fosters a collaborative environment across all of these important stakeholders in order to achieve AUPHA’s strategic goals and objectives.      Specific job duties include, but are not limited to: Timely communication with stakeholders (staff colleagues, program representatives, members, volunteers, etc.) that accurately addresses inquiries. Coordinating logistics for AUPHA’s Annual Meeting, including, but not limited to, site preparations, registration, meetings of the Annual Meeting Planning Committee, the Call for Proposals process, session and room scheduling, AV details, AUPHA slides, the conference library and mobile app, and any pre- and post-meeting events. Coordinating similar logistics for additional AUPHA meetings and events, including Art of Teaching Institute and Leadership Academy courses, the Academic Forum at HIMSS, the Academic Program and Practitioner Workshop, webinars, and more. Assisting in ensuring spending for the Annual Meeting and other AUPHA events fall within set budget parameters. Other duties as assigned   Other Details: This is a full-time, regular, exempt position with a 35-hour work week, M-F. Employees typically work 8-4, 8:30-4:30, or 9-5. The office operates on a hybrid schedule. The Manager will be expected to come to the office at least once per week between January and May, with additional days in office leading up to events like the Academic Program and Practitioner Workshop in March and Annual Meeting in June as needed. Between July and December, the Manager will need to come into the office at least once per month, with additional days in office leading up to fall events as needed. Travel is typically required for AUPHA's Annual Meeting each June; additional travel may be included for other conferences and meetings as needed. NOTE:  During the first month of hire, the Manager will need to be in the office frequently for orientation and training with and from various staff. Salary starting at $65,000 to $75,000 (maximum) annually.   Benefits: AUPHA will pay a significant portion of the employee’s individual medical insurance premium, which includes dental coverage and a prescription drug card 403(b) retirement plan with employer contribution match up to 6% $250 per month technology allowance Opt-in parking card, transportation, and FSA card 12 paid holidays per year Annual leave accrual starting at 1 day per month Sick leave accrual of 1 day per month   How to Apply: Applicants should apply through LinkedIn or can send their resume and cover letter to Jaime Stephens at jstephens@aupha.org. Qualified applicants will be invited to complete a short sample task, which will be used to determine fit for an initial interview. Required Experience and Skills: Minimum of three years’ experience planning events or managing logistics for a major conference. Preference given to those whose experience includes coordinating continuing education and professional development programs or services. Prior experience working for a national association is preferred. The Manager must have demonstrated experience: Proactively managing and owning a large volume of work with complicated timelines; Implementing and managing systems to track all pieces of planned events; Taking proactive steps to ensure worst-case scenarios are avoided while having plans in place to mitigate any setbacks; Taking initiative to ensure all aspects of a project are completed on-target and on-time; Analyzing, interpreting, and translating quantitative and qualitative data and feedback into well-written reports for public consumption; Communicating with key stakeholders (including staff colleagues and outside parties) in a responsive, accurate, and effective manner.    

D.C., The Council of Independent Colleges (CIC) seeks a full-time Registration and Conference Services Coordinator whose responsibilities will include managing conference registrations across CIC’s annual conferences and meetings; managing payment processing, invoicing, and financial reconciliation; maintaining information in a Microsoft CRM-based database; preparing materials in Microsoft Office applications; and fielding calls from conference participants. This position balances technical registration expertise with customer care leadership to ensure both operational excellence and member satisfaction throughout the event cycle. The successful candidate will be proactive and highly organized, demonstrate attention to detail, and have strong writing skills. This candidate will have conference registration and administrative work experience supporting programs, conferences, and events for a membership based, higher education institution, or nonprofit organization. Dynamic interpersonal communication and a highly collaborative work style are required, as are flexibility and the ability to adjust quickly to changing needs and circumstances. The Registration and Conference Services Coordinator is a staff position based in Washington DC (with remote flexibility) reporting to the Vice President for Conferences and working closely with team members across the organization. ABOUT CIC The Council of Independent Colleges (CIC), located in Washington, DC, is the major national membership organization for independent colleges and universities in the United States. Membership includes more than 700 colleges, universities, and higher education organizations. CIC pursues a threefold mission: supporting and developing campus leaders, advancing the excellence of member institutions, and enhancing public understanding of the contributions independent higher education makes to society. A 30-person staff, based at Dupont Circle in Washington, DC, develops and manages a dynamic set of conferences, networks, projects, and programs; member services, research, and public information initiatives; and a range of other activities to advance all three mission areas. CIC’s full-time staff is augmented with senior advisors and higher education experts who contribute to specific projects and programs. RESPONSIBILITIES Each year, CIC conducts several small to medium-sized meetings and three large conferences for college and university presidents, deans, faculty members, and other campus leaders. The Registration and Conference Services Coordinator will lead registration operations for these meetings, working with the planners of the annual Institutes for Chief Academic Officers, the Presidents Institute, the State Council Conference, and the biennial Network for Vocation in Undergraduate Education (NetVUE) Conference, to set-up pricing prior to launching registrations. Additionally, the position will manage registrations for CIC’s annual series of Department and Division Chair Workshops, and other meetings as necessary. The Registration and Conference Services Coordinator will: • Maintain and manage CIC’s registration systems and processes. Recommend and implement modifications and enhancements to systems where necessary. • Lead registrations and provide customer service across CIC’s annual conferences, meetings, and workshops. • Collaborate with program managers to set conference registration prices. • Be responsible for the development of all registration-related materials such as the list of participants and name badges. • Be responsible for payments, refunds, phone call/emails, as well as the accuracy of all participant information; and for post-meeting tasks, including collecting outstanding registration payments; issuing registration reimbursements; and managing post-event financial reconciliation. • Create, review, and manage participant lists for Guidebook. • Manage the Institutes’ shipments and assist team with on-site registration desk responsibilities. • Perform other duties as assigned. QUALIFICATIONS A bachelor’s degree (ideally from a CIC member institution) is strongly preferred as well as at least one to three years of registration management experience is required. Experience working in a higher education or membership association is highly desirable. The successful candidate will exhibit strong experience with association management systems, (knowledge of Protech UX and MX a plus); Microsoft Office, and commonly used office productivity and collaboration tools such as Outlook, Zoom, Slack and Asana is desired, as well as experience with financial accounting systems. ADDITIONAL REQUIREMENTS All CIC staff members are expected to excel at written and oral communication; demonstrate a proactive, positive, and member-focused disposition; handle competing priorities independently and effectively; organize and manage a wide range of activities with excellent control of detail; exercise creativity and initiative in developing ideas and solving problems; be familiar with office applications, and other commonly-used applications and tools; and be inclined to thrive in a diverse, fast-paced, highly collaborative work environment. This position requires some overnight, weekend, and out-of-area travel several times a year. Performing the responsibilities of this position requires the ability to see, hear, and speak; work in a normal seated position for extended periods of time; use hands to finger, handle, or feel; be able to lift and/or move up to 20 pounds; manually operate standard office equipment such as keyboards and printers; and move throughout an office or conference space. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORKING AT CIC CIC work culture is positive, friendly, and highly focused on serving our members. We have a diverse team that enjoys interacting and takes pride in producing high quality work. Full-time CIC staff are based in the DC office, with the option of working remotely on two designated days per week. Work hours are flexible around designated “core hours” (10:00 a.m. to 4:00 p.m.). Preference is given to candidates able to be physically in the office three days a week. The expected salary range for this position is between $70,000 and $75,000. CIC is an equal opportunity employer and offers competitive compensation and benefits that include majority premium coverage for health, vision, and dental insurance. CIC also offers a retirement plan with a generous employer contribution match (currently 10%); life insurance; and short- and long-term disability insurance. Employees are also eligible to participate in CIC’s Tuition-Exchange Program. CIC recognizes 11 paid holidays per year and offers 20 days of annual leave. TO APPLY The position is available immediately and will remain open until the successful candidate is appointed. To apply, email a detailed letter of interest and a résumé to CICJobs@cic.edu with the subject line “LAST NAME Registration and Conference Services Coordinator.” CIC is an equal opportunity employer and seeks a broad and diverse pool of applicants. Note that résumés are reviewed by staff as CIC does not use AI bots for job application screenings.