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Boxwood

  • Nationwide, Barcami Lane, Inc.’s marketing manager is responsible for developing, implementing, and managing marketing and communication activities for our client associations that align with each client’s strategic plan, budget, and scope. The position plays a critical role in our client’s success with program and product awareness, engagement, conversions, and revenue, relating to education and networking events, membership, and other non-dues revenue sources. Responsibilities: Plan, develop and execute multichannel marketing content and campaigns, including copywriting, for key areas of our client associations: education, networking, and membership. Develop and execute social media strategies to increase visibility and engage with members of our client associations. Plan and oversee digital advertising campaign implementation, monitoring optimization and performance including regularly analyzing website traffic, social media engagement and campaign results. Regularly track the success of all marketing activities for assigned clients, including implementing A/B testing and adjusting strategies and tactics based on results. Includes the development and maintenance of dashboard reports for clients. Develop brand guidelines in partnership with graphic design team. Follow brand guidelines, oversee design of a variety of print and electronic collateral including advertisements, flyers, graphics for social media, emails, etc. Provides strategic insight, counsel, data and intelligence client teams as appropriate on best practices and growth strategies. Respond to client questions and requests via telephone and email within 48 hours. Manage client association management systems (AMS) and website platforms to implement marketing and communication activities. Training provided on all AMS systems utilized by our clients. Draft copy and design electronic communications to be distributed via email, social media, websites, and blogs. Participate in client and team web conferences, as needed, and executive action items. Contribute to other projects as required, including processing grants, producing presentations and marketing materials, coordinating bulk mailings, executing sponsor benefits, and administration for client committee and board meetings. Ensure that all work conducted for clients is included in the management contract’s scope of services, alerting supervisor of any work that is outside of the scope of services. Complete work and assignments issued by the staff teams to ensure the work specified in management contract’s scope of services is completed in a timely, quality manner. Complete work within the budgeted number of hours allocated for each assigned client. Proactively provide support to the staff teams and clients, actively bringing new ideas. Qualifications: Experience required: At least three years of experience in a client service-oriented environment, preferably in a small business, non-profit, association, hospitality, or billable hour environment. At least four years of experience in marketing and communications roles with a preference for digital marketing, with increasing responsibility. Bachelor’s Degree preferred. A keen attention to detail. Strong written communication skills. Ability to work under pressure, responding quickly and thoughtfully to urgent issues is a must. Ability to effectively communicate status on deliverables, identify potentially conflicting priorities, and collaborate with stakeholders to resolve conflicts is required. Aptitude to learn and advance with new systems and technologies. Ability to maintain a high level of confidentiality. Exceptional customer service skills, interpersonal skills, and a positive attitude. Ability to manage vendors including mail houses, outsourced providers, and printers. Flexibility to adapt quickly to our clients’ changing needs and priorities. Ability to manage multiple tasks and deadlines simultaneously in a fast-paced, deadline-driven environment. Solid problem-solving skills and the ability to work well under pressure. Solid experience with the Microsoft Office environment. Computer proficiency and the aptitude and interest to master new systems is a must. Technical skills preferred: Email marketing platforms, such as Constant Contact, MailChimp, et. Association management systems (AMS), such as Wild Apricot, MemberClicks, Novi AMS, Neon, GrowthZone, and YourMembership. Design platforms, such as Canva, Photoshop, Illustrator. Reporting platforms, such as Google Analytics. Social media platforms, such as LinkedIn, Facebook Instagram, and YouTube. Demonstrated excellence with organizational and project management skills. We utilize Basecamp to manage all client work. Usage of the system is required. Must be a self-starter capable of working with limited supervision and able to collaborate in a team-based environment. Individual must be committed to their own personal and professional development, including the pursuit of professional designations or learning emerging technologies and techniques. If based in Westford, MA, after meeting defined length of service requirements, employees may work remotely for no more than two days each week. Position requires a minimum of three days in the office each week and as required to meet client and company needs. Must be willing and able to travel locally and nationally, approximately 10%. Valid driver’s license required. Individuals must have reliable personal transportation for local travel. Individuals must be able to travel via commercial air travel.   Notes: To be considered for this role, you must reside in one of the following states: DC, GA, IL, IN, MA, MD, MI, NC, NH, NJ, NY, OH, TN, or VA.
  • Remote, Meetings Manager    Who we are : The American Physical Society (APS) is a nonprofit membership organization working to advance and diffuse the knowledge of physics through its outstanding research journals, scientific meetings, and education, outreach, advocacy, and international activities. APS represents more than 50,000 members, including physicists in academia, national laboratories, and industry in the United States and throughout the world.   Position Summary :   The Meeting Manager supervises all aspects of assigned APS scientific meetings. This includes collaborating with program committees, managing logistics and budget for each meeting, and overseeing venue selection and contracting. They ensure best practices and legal compliance, manage communication with internal departments, and contribute to the strategic planning process for continuous improvement. APS has a “remote first” concept that promotes equal treatment and equal access within the United States, independent of physical work location, with a majority of staff working primarily from remote work locations.  APS values diversity and welcomes candidates from a variety of backgrounds. APS offers a dynamic work environment with an outstanding total compensation package, including salary, outstanding benefits, and excellent paid time off.   Responsibilities Meeting Strategy & Planning: Collaborates with stakeholders to understand the purpose of the meeting and define its goals. Suggests appropriate destinations and venues. Presents data driven recommendations to stakeholders based on needs and budget. Manages site selection and contracting process. Ensures best practice, legal compliance and risk management in hotel and event venue contracting. Contributes to the strategic planning process for all meetings and events to ensure continuous improvement and quality customer service. Manages budget process for each meeting for the following year in time for APS budget review. Logistics & Vendor Management: Oversees and ensures all logistical details including room set-up, room assignments, audio visual, transportation, housing, food and beverage, support services for meetings are planned effectively. Manages the meeting to budget seeking approval for overages and maintaining financial transparency. When applicable, submit a minimum of three bids for each needed vendor. Does not apply to multi-year, multi-meeting contracts with vendors. Project Management & Communication: Prepares and manages the timeline for each assigned meeting in the project management tool and ensures that deadlines are met. Prepares a food and beverage grid to track and manage food and beverage expenses. Analyzes meeting trends to identify areas for improvement and provide recommendations. Reviews registration and guest room reservation pacing compared to prior years. Makes recommendations as needed to improve pacing. Schedules Pre-Convention Meeting with vendors and a detailed review of all components of the meeting. Conducts Post-Convention meetings with all vendors and with stakeholders to assess performance and identify areas for improvement. Collaborates with marketing to develop and implement post-meeting surveys. Additional Responsibilities: Manages the set-up and operation of the meeting on-site and assists the Director or Associate Director with staff supervision on-site. Arranges for housing management and temporary personnel for meetings as required. Creates and maintains meeting function schedules. Manages requests received from affiliate groups for satellite meetings, including logistics and confirmations. Processes/codes/reconciles all meeting invoices and ensures all undisputed charges are paid within 30 days of receipt of invoice. Partners with Information Systems, Marketing and stakeholders on meeting web content (meeting announcements, gathers and provides text about events, gathers city information, post event locations, ensures web page is current). Undertakes special projects and additional assignments to contribute to departmental success. Education:   Bachelor’s degree in related discipline. Directly applicable experience may be accepted in lieu of a degree. Preferred Certifications: Certified Meeting Professional (CMP)  Certificate in Meeting Management (CMM) Experience, Knowledge, Skills, and Abilities:    Minimum of 5 years’ in events management Extensive knowledge of the meetings industry and site exploration with vendor and hotel contracts. Experience with scientific meetings. Ability to handle many tasks simultaneously. Proficiency in Microsoft Office Suite products and Google Workspace and other relevant business software. Software proficiency (CRM, Salesforce, project management software, e.g. Asana). Strong organization, documentation, and prioritization skills. Strong written and verbal communication skills. Excellent attention to detail. Ability to adapt to quickly changing schedules. Ability to work well with interdepartmental teams as well as independently. Demonstrated meeting planning and project management experience. Travel:   The Meetings Manager role  is a remote-first role, primarily based from home within the United States, with significant travel, up to 40%, required for visiting client sites, conduct site and vendor assessments, occasional in-person consulting, and coordination at events, and participating in conferences, meetings, training, and strategy sessions at various locations including APS offices in Hauppauge, NY, College Park, MD, and the Washington DC metro area. Salary: The salary range for this position takes into account various factors influencing compensation decisions, such as skill sets, experience, training, and other business and organizational requirements. The salary listed within the specified ranges considers relevant experience. Our compensation philosophy at APS aims to maintain salaries at the midpoint of the market. As a result, we typically hire within the target starting range. Exceptional, rare cases may merit reviews above target starting range for specialized or niche skills aligned with strategic operational goals. Hiring Range:  $74,541/year - $102,493/year (USD) Target Starting Range:  $74,541/year - $83,858/year (USD)
  • 1101 14th Street NW, Washington DC 20005, The Gerontological Society of America (GSA) is seeking a highly organized and detail-oriented individual for a client services coordinator position. The coordinator will provide administrative and project support to successfully operationalize activities. More specifically, this role involves supporting day-to-day operations, coordinating events and education programing, and providing administrative support to ensure the smooth functioning of the initiatives in promoting productive attitudes towards aging. This is a DC office location with hybrid work position. In your role, you will support fulfillment requirements and activities for client contracts/agreements. Work closely with supervisor and assigned contractor and or consultants to coordinate relationships, facilitate communications, oversee project timelines, and deliver on contract terms. And, provide support and coordinate activities for GSA and the National Center to Reframe Aging (NCRA) program such as: scheduling meetings, preparing essential documents like letters of agreement, developing promotional materials, and evaluations; support for various groups associated with the NCRA, such as the National Advisory Board, Leaders of Aging Organizations (LAO) meetings, LAO Communication Collaborative meetings, and Local/Regional Members meetings; includes assisting with meeting logistics, coordinating schedules, taking meeting notes, and ensuring smooth operations; and coordinating various workgroups to develop toolkits and training materials. This includes ensuring effective collaboration and communication among team members. And, work with the NCRA Program Director to track activities and gather necessary information for grant reports...involves compiling data, analyzing progress, and ensuring accurate and timely submission of reports; uploading and managing content on the NCRA learning management system; organizing training materials, monitoring user access, and troubleshooting technical issues. You must conduct the highest customer service standards possible in responding to inquiries, requests, and comments from members, customers and potential supporters. Follow all policies, processes, and procedures to ensure a high degree of timely and effective customer service, logistics and support standards. Assist with the preparation and tracking of projects, operating budgets, activity reports. Special projects as assigned. Some travel may be required (e.g., GSA annual meeting and other meetings). GSA is seeking an individual that must have 3-5 years of non-profit project coordinator experience. Highly detail-oriented and enjoy working with data. Strong project management skills. Results focused. Member and customer focused. Curious and wants to learn. Ability to manage/coordinate multiple administrative tasks simultaneously. Thrives learning new technology. Discipline to work in the office and remotely. Excellent writing, speaking, and interpersonal skills. Ability to collaborate effectively across organizational lines. Must possess an intermediate working knowledge of Microsoft Office products including Word, Excel, and PowerPoint, and AMS or database experience required. Gerontological Society of America (GSA) — the nation’s largest interdisciplinary organization devoted to the field of aging — joins in solidarity with the movement to condemn the entrenched racism undermining American society and promote equal rights for all. GSA is an employer that pledges to not discriminate against employees based on race, color, religion, sex, national origin, age, disability or genetic information. Include a cover letter along with your resume submission. Salary range $55-$60K. A DC office location with hybrid work position.

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